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Client Challenges
  
Management challenges at all levels are now so overwhelming, so pervasive, and so mutable, one person cannot negotiate them all. The following represent only the tip of the iceberg: Steering organizational evolution in a rapidly changing environment—“ Our competitive edge lasts months not years” and is the prime concern of many business executives. In a fast moving global marketplace, indecision about change can prove just as costly as the wrong decision. However, far too often new change initiatives and information systems take longer to implement than the life span of the tactical business strategies they are intended to support. Organizations need on-going strategic management, rather than a one-time plan. They need
many base hits, not a home run. 
 
Structuring business and IT architectures for agility—Industry consolidation and the disruption of traditional value chains, as new ventures are formed and strategic business relationships are forged, have exposed an even greater need for adaptable response and near-real-time realignment of IT capability to business strategies. However, investments in evolving skills, processes, and infrastructure take longer to change than ideas of strategy. 
A fundamental challenge for most organizations is to sustain growth while restructuring to meet the future demands of the marketplace. Key questions are:
  • How do I keep costs down?
  • How do I eliminate redundancy?
  • How do I ensure cross-functional alignment?
  • How can I better understand the impact of change?
  • How can I leverage my existing investments in information and IT?
  • How can I make my business and IT environment less brittle and more responsive?

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